Find the priority
Separate risk from a plausible recovery opportunity. A high score alone does not tell your team what to do.
One intelligence. Different relationships.
Value looks different.
Your retention
intelligence should too.
A company renews because its people get useful work done. A person renews because a product keeps earning a place in their life. Revioli learns the context behind both.
B2B / TEAMS & WORKSPACESUnderstand the account
Understand the person
Understand the account
through its people.
Follow activation, feature adoption, shared work, and the account approaching renewal.
Explore B2B retention ↗B2C / INDIVIDUAL SUBSCRIPTIONSUnderstand the person
through their value.
Follow personal habits, meaningful progress, changing needs, and interruptions to subscription value.
Explore B2C retention ↗What changes with your business
The right unit of value.
The right interpretation.
The same amount of activity can mean different things for a team owner, a report reader, a daily subscriber, or someone who uses a product in another rhythm.
| What the AI needs to understand | B2B | B2C |
|---|---|---|
| The relationship | Many people linked to a billing account | An individual linked to a subscription |
| The useful outcome | A project finished, a report used, a decision made | A lesson completed, progress made, a routine sustained |
| The subtle warning | One active owner conceals fading team adoption | App opens conceal a loss of meaningful activity |
| The opportunity | Restore shared value with the right people | Help the person reach the result they still want |
A single way to work
See the revenue.
Understand the customer.
Both contexts lead to the same focused workspace: the money at risk, the people behind it, and the evidence for a useful next step.
Locate the real issue
Name the affected feature and the failed or missing step. Keep the customer’s history and current context beside it.
Choose the response
Review individuals or complete action groups. Your team decides how to help and observes what follows.
Find the right starting point
Bring us your product.
We’ll start with how it creates value.
We’ll review your business model, supported sources, and the customer journeys that matter.